Welcome to Blossom Berry Shop! These Terms and Conditions govern your use of our website and services. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully.
At Blossom Berry Shop, we’re passionate about bringing the joy and beauty of nature directly to your doorstep. These terms are designed to create a transparent, fair, and enjoyable experience for both you and us.
1. Acceptance of Terms
By accessing and using fruit-treeworlds.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our Site.
We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Site after changes constitutes acceptance of those changes.
2. User Obligations and Responsibilities
Account Information
When making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Prohibited Activities
You agree not to:
- Use the Site for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of the Site
- Use any automated means to access the Site without our permission
- Misrepresent your identity or provide false information
Geographic Restrictions
Our products are available for shipment to most regions globally, excluding Asia and certain remote areas. By placing an order, you confirm that you are located in an area we service.
3. Products and Services Description
Plant Varieties
We specialize in a wide variety of plants including fruit trees, ornamental trees, shrubs, and bushes. Our current selection includes but is not limited to:
- Fruit Trees: Apple, Avocado, Banana, Cherry, Citrus, Fig, etc.
- Ornamental Trees: Ash, Birch, Crabapple, Dogwood, Elm, etc.
- Shrubs and Bushes: Azalea, Barberry, Blackberry, Blueberry, Cranberry, etc.
Product Information
We strive to provide accurate descriptions and images of our plants. However, natural variations in size, color, and appearance may occur. The plants you receive may differ slightly from website images.
Agricultural Restrictions
Certain plants, particularly Citrus Trees, are subject to agricultural restrictions. By purchasing these items, you confirm that you are permitted to receive them in your location.
4. Order and Payment Terms
Order Process
Placing an order on our Site constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason. Order acceptance occurs when we send you an order confirmation email.
Pricing
All prices are listed in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.
Order Processing
Orders are processed within 1-2 business days. During peak seasons, processing times may be slightly longer. You will receive a confirmation email once your order has been processed.
5. Shipping and Delivery
Shipping Methods
We offer two shipping options:
- Standard Shipping: $12.95 via DHL or FedEx. Delivery typically within 10-15 days after shipping.
- Free Shipping: For orders over $50 via EMS. Delivery typically within 15-25 days after shipping.
Delivery
We ship globally except to Asia and certain remote regions. You will receive a tracking number via email once your order ships.
While we make every effort to deliver within estimated timeframes, delivery times may vary due to factors beyond our control such as weather, customs delays, or carrier issues.
Receipt of Plants
Upon delivery, please inspect your plants immediately. If there is any visible damage or issues, please contact us within 24 hours with photos of the affected plants.
6. Returns and Refunds
Return Policy
We accept returns and exchanges within 15 days of receipt. Due to the perishable nature of plants, we cannot accept returns on:
- Citrus Trees (due to agricultural restrictions)
- Fig Trees (due to their highly perishable nature)
- Plants that have been planted
- Plants showing signs of disease not present at shipment
- Plants that have suffered from improper care
- Bare-root plants once original packaging has been opened
- Plants removed from their original containers
Return Process
To initiate a return or exchange:
- Email us at [email protected] within 15 days of receiving your order
- Include your order number, clear photos of the plants, and reason for return
- Our customer care team will provide specific instructions for repacking and shipping
- Carefully repackage plants according to our instructions
- Ship the items back to us
Refunds
After we receive and inspect your return, we will process refunds within 5-7 business days. The original shipping cost is non-refundable unless the return is due to our error.
Customers are responsible for return shipping costs unless the return results from our error (wrong item shipped or damaged upon arrival).
7. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Blossom Berry Shop or our content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
The Blossom Berry Shop name and logo are trademarks of our company. You may not use these marks without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Blossom Berry Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our Site or services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our Site
- Any bugs, viruses, or similar that may be transmitted through our Site
- Any errors or omissions in any content
- Any loss or damage of any kind incurred as a result of your use of our Site
Our total liability for any claim related to your use of the Site or purchase of products shall not exceed the amount you paid for the products in question.
Plant Success Disclaimer
While we provide healthy, viable plants, we cannot guarantee the success of any plant after it leaves our care. Plant health and growth depend on many factors including local climate, soil conditions, planting techniques, and ongoing care.
9. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Oklahoma, United States. Any disputes shall be resolved in the courts located in Oklahoma City, Oklahoma.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Blossom Berry Shop
516 Southwest 60th Terrace
Oklahoma City, OK 73139
Email: [email protected]
Thank you for taking the time to read our Terms and Conditions. We appreciate your trust in Blossom Berry Shop and look forward to helping you create the garden of your dreams!
Happy Gardening,
The Blossom Berry Shop Team
Bringing nature’s finest to your doorstep
